Terms and conditions
This page and any pages it links to explains the Plan and manage health and care research terms of use. You must agree to these to use the service.
Who we are
Plan and manage health and care research is managed by the Health Research Authority (HRA) on behalf of health and care research UK partners. HRA is an arm’s length body of the Department of Health & Social Care (DHSC) and will be referred to as ‘we’ from now on.
Using Plan and manage health and care research
You agree to use Plan and manage health and care research only for lawful purposes. You must also use it in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by anyone else.
We update Plan and manage health and care research all the time. We can change or remove content at any time without notice.
Services and transactions
You can use Plan and manage health and care research to access online services and transactions, for example Make Changes to Approved Research.
These are managed by HRA on behalf of partners, however once information is sent to partners, the HRA is not responsible for their services.
Linking to Plan and manage health and care research
We welcome and encourage other websites to link to Plan and manage health and care research.
You must contact us for permission if you want to either:
- charge your website’s users to click on a link to any page on Plan and manage health and care research
- say your website is associated with or endorsed by Plan and manage health and care research or another government department or agency
Please contact communications@hra.nhs.uk if you require these permissions.
Linking from Plan and manage health and care research
Plan and manage health and care research links to websites that are managed by other government departments and agencies, service providers or other organisations. We do not have any control over the content on these websites.
We’re not responsible for:
- the protection of any information you give to these websites
- any loss or damage that may come from your use of these websites, or any other websites they link to
You agree to release us from any claims or disputes that may come from using these websites.
You should read all terms and conditions, privacy policies and end user licences that relate to these websites before you use them.
Using Plan and manage health and care research content
Unless otherwise stated, all content (the text and information we provide and not the data that users enter) on Plan and manage health and care research is subject to Crown copyright and is owned by the Health Research Authority (HRA). You may reuse Crown copyright material under the terms of the Open Government Licence v3.0, except where otherwise indicated.
If any content is not covered by the Open Government Licence, this will be clearly marked, and you must obtain permission before reuse.
Please note that logos, crests, and branding are excluded from the Open Government Licence and may not be reproduced without permission.
We do not give any guarantees, conditions or warranties about the accuracy or completeness of any content used by these products. We’re not liable for any loss or damage that may come from your use of these products.
The most up to date version of our content will always be on Plan and manage health and care research.
While we make every effort to keep Plan and manage health and care research up to date, we do not provide any guarantees, conditions or warranties that the information will be:
- current
- secure
- accurate
- complete
- free from bugs or viruses
We’re not liable for any loss or damage that may come from using Plan and manage health and care research. This includes:
- any direct, indirect or consequential losses
- any loss or damage caused by civil wrongs (‘tort’, including negligence), breach of contract or otherwise
- the use of Plan and manage health and care research and any websites that are linked to or from it
- the inability to use Plan and manage health and care research and any websites that are linked to or from it
This applies if the loss or damage was foreseeable, arose in the normal course of things or you advised us that it might happen.
This includes (but is not limited to) the loss of your:
- income or revenue
- salary, benefits or other payments
- business
- profits or contracts
- opportunity
- anticipated savings
- data
- goodwill or reputation
- tangible property
- intangible property, including loss, corruption or damage to data or any computer system
- wasted management or office time
We may still be liable for:
death or personal injury arising from our negligence
fraudulent misrepresentation
any other liability which cannot be excluded or limited under applicable law
Requests to remove content
You can ask for content (the text and information we provide and not the data that users enter) to be removed from Plan and manage health and care research. We’ll remove content:
- in order to comply with data protection legislation covering the rights and freedoms of individuals
- if it breaches copyright laws, contains sensitive personal data or material that may be considered obscene or defamatory
Contact data@hra.nhs.uk to ask for content related to you as the individual to be removed. You’ll need to send us the web address (URL) of the content and explain why you think it should be removed. We’ll reply to let you know whether we’ll remove it.
We remove content at our discretion in discussion with the department or agency responsible for it. You can still request information under the Freedom of Information Act and the Data Protection Act.
Information about you and your visits to Plan and manage health and care research.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 in the collection, processing, and storage of personal data. For more details on how we handle your information and your rights, please refer to our Privacy Policy.
We also use cookies to improve your experience and understand how you use our service. For more information, please see our Cookie Policy.
By using Plan and manage health and care research, you agree to us collecting this information and confirm that any data you provide is accurate.
Virus protection
We make every effort to check and test Plan and manage health and care research for viruses at every stage of production. You must make sure that the way you use Plan and manage health and care research does not expose you to the risk of viruses, malicious computer code or other forms of interference which can damage your computer system.
We’re not responsible for any loss, disruption or damage to your data or computer system that might happen when you use Plan and manage health and care research.
Viruses, hacking and other offences
When using Plan and manage health and care research, you must not introduce viruses, trojans, worms, logic bombs or any other material that’s malicious or technologically harmful.
You must not try to gain unauthorised access to Plan and manage health and care research, the server on which it’s stored or any server, computer or database connected to it.
You must not attack Plan and manage health and care research in any way. This includes denial-of-service attacks.
We’ll report any attacks or attempts to gain unauthorised access to Plan and manage health and care research to the relevant law enforcement authorities and share information about you with them.
Governing law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales.
Any dispute you have which relates to these terms and conditions, or your use of Plan and manage health and care research (whether it be contractual or non-contractual), will be subject to the exclusive jurisdiction of the courts of England and Wales.
General
There may be legal notices elsewhere on Plan and manage health and care research that relate to how you use the site:
We’re not liable if we fail to comply with these terms and conditions because of circumstances beyond our reasonable control.
We might decide not to exercise or enforce any right available to us under these terms and conditions. We can always decide to exercise or enforce that right at a later date.
Doing this once will not mean we automatically waive the right on any other occasion.
If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions will still apply.
Changes to these terms and conditions
Please check these terms and conditions regularly. We can update them at any time without notice.
You’ll agree to any changes if you continue to use Plan and manage health and care research after the terms and conditions have been updated.
Last updated: 10 December 2025.